A ground-floor porch railing with dune grass growing up against it and the beach beyond

Queries

Frequently asked questions

17 answers about staying with us — and if yours is not here, call the front desk and ask.

Location & the area

What town is the Outer Banks Motor Lodge located in?

We are centrally located at milepost 9.5 on the Beach Road (South Virginia Dare Trail) in Kill Devil Hills, NC, very close to the Nags Head town line.

What can you recommend we do or see while on the Outer Banks?

The Wright Brothers Memorial, Jockey's Ridge State Park, Jennette's Pier, the North Carolina Aquarium on Roanoke Island, the Elizabethan Gardens, The Lost Colony, Island Farm, Bodie Island, Currituck and the other Outer Banks lighthouses, the Manteo waterfront, the Whalehead Club and the shops along the Duck waterfront are all popular. Some guests just prefer to relax on the beach.

Do you have wild horses on your beaches?

Not here. The famous Outer Banks wild horses are kept safe on the northern beach at Carova, about 45 minutes north — a four-wheel-drive only area, so a 4WD vehicle is needed to visit them.

Rooms & amenities

Do you have oceanfront and beachfront rooms — what's the difference?

Yes. Beachfront rooms are on the first floor, directly on the beach — the beach is right in front of your room. Oceanfront rooms are on the second floor, with fantastic views of the ocean. If you want a specific view, be sure to reserve a room described as "oceanfront" when you book.

Do all of your rooms have kitchenettes?

No, not all of them. If you would like a kitchen, reserve a room described as an "efficiency" — it has a refrigerator, a microwave, an induction cooktop, a toaster and a Mr. Coffee filter coffee pot. A room that is not an efficiency still has a mini fridge, a microwave and a coffee pot.

Do you have on-site guest laundry?

Yes — a guest laundry area with coin-operated washers and dryers.

Do you have an elevator to get to the second floor?

No, there is no elevator. Poolside rooms are all on the ground level. Oceanfront rooms have a first floor (ground level) and a second floor, reached by a set of steps.

Do you provide breakfast?

We do not offer breakfast — there is no public area large enough for it. Many rooms have a kitchenette, and all rooms have a microwave, so many guests make their own. Miller's Seafood and Steakhouse, just across the street, also serves breakfast from 7am until noon, and Starbucks, 7-Eleven, Duck Donuts, Jolly Roger's and Stack 'em High Pancakes are all close by for a quick coffee or a full breakfast.

Policies

Do you allow pets, and is there a pet fee?

Yes. We have three designated pet-friendly room types, so availability is limited — be sure the room description says "pet friendly" when you reserve. Oceanfront rooms are not pet friendly. There is an additional $35 per pet, per night fee, added to your reservation in-house, and a maximum of two pets per room. Pets must be kept on a leash on motel property except inside your own room, must not be left unattended, must be crated whenever they are inside the guest room, and guests must clean up after their pet. Pet-caused room damage or extraordinary cleaning is charged at the actual assessed cost; there is no fixed amount.

Is smoking allowed?

All rooms are non-smoking. Smoking is permitted outside only — on individual room balconies where a room has one, or outside your room, where chairs and ashtrays are provided.

How old do I have to be to make a reservation?

You must be 21 years or older to make a reservation.

What time is check-in?

Check-in is at 4pm. If you requested early check-in, the hotel will send an update when the room is ready using the contact method requested on the reservation — SMS, WhatsApp or email.

Rates, payment & discounts

What is the cancellation policy?

Cancellation is free until 4:00 PM Eastern Time, seven calendar days before your arrival day. After that, the card on file is charged in full and the reservation is non-refundable — this also applies to reservations made within 7 days of arrival. If a reservation held with a deposit is cancelled within the free-cancellation period, there is no cancellation charge and the eligible deposit is refunded. In a mandatory evacuation, all reservations are cancelled with a full refund.

How can I pay, and is a card required even if I pay cash?

We accept all major credit cards, and cash for room charges and applicable taxes. A valid credit card in the registered guest's name, with a matching government-issued photo ID, is required at check-in for incidentals and damages — even if you intend to pay the room charge in cash.

Do you offer any discounts?

Discounts depend on room availability and management approval. No fixed percentage or peak-season schedule is published; call the hotel to ask what is available for your dates.

Booking

Can I choose the room number I want?

We cannot guarantee a specific room number, but we do allow guests to note a preferred room number on their reservation and will attempt to accommodate it.

What if I am arriving late?

Call the hotel before 6pm on your arrival day to guarantee a late arrival.

Call +1 (252) 441-7404Book Now